Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To  be eligible for a return, your item must be in the same condition that  you received it, unworn or unused, with tags, and in its original  packaging. You’ll also need the receipt or proof of purchase 

Please inspect your order upon reception and contact us immediately if  the item is defective, damaged or if you receive the wrong item so that  we can evaluate the issue and make it right. 

Certain types of items cannot be returned, like perishable goods (such  as food, flowers, or plants), custom products (such as special orders or  personalized items), and personal care goods (such as beauty products).  We also do not accept returns for hazardous materials, flammable  liquids, or gases. Please get in touch if you have questions or concerns  about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards. 

The fastest way to ensure you get what you want is to return the item  you have, and once the return is accepted, make a separate purchase for  the new item.

We will notify you once we’ve received and  inspected your return, and let you know if the refund was approved or  not. If approved, you’ll be automatically refunded on your original  payment method. Please remember it can take some time for your bank or  credit card company to process and post the refund too. 

To start a return, you can contact us at customersupport@somangcuisine.com.  If your return is accepted, we’ll send you a return shipping label, as  well as instructions on how and where to send your package. Items sent  back to us without first requesting a return will not be accepted.

Return address:

Return to 

SomangCuisine
9803 Highway 242, STE 200, Box 216, Conroe, TX 77385

You can always contact us for any return questions at customersupport@somangcuisine.com